Available for consultancy days or projects
Quality Manager Services
Extensive experience across the NHS and Private sector from streamlining services to saving thousands of pounds in developing processes. I am available for hire to support your clinic in Clinical Governance, Quality Management, investigations, complaints management and improving patient experience.
An introduction to some of the services that I can help support you with.
Provide support in CQC, HFEA and other compliance preparation
Investigations of incidents and writing investigation reports
HR Investigations and reports
Concerns and complaints investigations and responses
Root cause analysis reports
Audits to meet regulatory compliance
Work and streamline services
Develop and implement policies and procedures
Training and education in a variety of governance aspects
Lead on quality management systems and implement policies and procedures to ensure clinic compliance
about me
Experience
Experienced clinical quality and governance manager with 25 years of demonstrated history of working in both the public and private healthcare sector. In-depth knowledge of clinical governance frameworks, risk management and regulatory compliance. Highly developed data analysis and report writing. Experienced in clinical knowledge, nursing, social care, and in managerial roles. Educated to Masters level in Advanced Practice and currently working in the Fertility sector.
Masters in Advanced Clinical Practice
Degree in District Nursing
Specialist Pracitioner
Nurse Prescriber V100
experience and value
How can I help?
Are you currently flat out, your team is stretched and you need support to get through the uplift in work? Leverage my experience to support you and add value to your organisation.
Key Achievements
Saved thousands of pounds by streamlining the Health and Social Care assessment process by developing a new joint assessment process which improved patient care, increased efficiency of care provision, and reduced overall costs to both Health and Social Care services.
Effectively lead a new team to increase the quality of pre-registration healthcare students' education by promoting new innovative ways to enhance the student learning experience.
Developed a template that was cross-referenced with the QOF indicators, NSF for Diabetes, and NICE guidance which was agreed upon and implemented within the community setting.
Developed and introduced the Assistant Practitioner role to a community setting.
Acquired effective skills and knowledge in investigating complaints and incidents to establish the root cause.
Acquired effective skills and knoweldge in investigating HR complaints and reporting on the findings.
RACHEL BOLD
Contact me
Currently available for short-term consultancy or longer term projects. My day rate is £400. For other projects, please get in touch to discuss and scope.